AI Implementation Specialist
AI Implementation Built For Small and Mid-Size Businesses
Are you losing hours every week and ground to competitors, because AI still isn't built into how your business actually runs? Most implementations stall after the pilot. This one doesn't.
The friction that's quietly eating your growth
The profit bleed
Hiring brilliant, expensive people only to watch them spend half their week on data entry isn't just a cost problem. When your best people are stuck copying data between spreadsheets, CRMs, and email, you're burning them out along with your margin.
Knowledge that walks out the door
Decades of hard-earned methodology and client insight often live in the worst possible place: scattered across local drives, unstructured documents, and people's heads. When someone leaves, that institutional memory leaves with them.
Software that doesn't talk to itself
More tools were supposed to mean more leverage. Instead, teams switch tabs, double-handle data, and manage software instead of managing growth, because the tools were never designed to work together.
What you walk away with
You'll know exactly where AI pays off in your business
Your team will be able to evaluate and govern AI tools themselves
A working system, not a slide deck
Pricing
Two ways to work together
Done With You
$4,750/month, 3-month minimumUSD
A consultation-led engagement built for smaller organisations who've watched competitors pull ahead on AI while their own initiatives stall before they start. A comprehensive audit, a roadmap, and Stuart's judgment guiding your team's build every step of the way.
- Capability audit and blueprint with Stuart
- Weekly 1-hour working session with Stuart to review progress and plan next steps
- Email access for quick questions between sessions
- Ongoing reviews to keep your data secure and your systems working together
Done For You
From $15,000USD
Handled end to end. Every business's scope is different, so we start with a working session to map yours before anything is committed.
- A scoping call to map the real size of the build, before anything is priced
- Full operational mapping
- Direct chat access to Stuart for strategic and operational guidance throughout (1-business-day response)
- Complete integration, built and configured for your systems
- Data privacy boundaries and team onboarding, change management included
- A dedicated delivery team, architected and directed by Stuart, not handed off to a generic build queue
- Milestone reviews with Stuart at each phase, so the build stays accountable to the outcome you signed up for
Not sure which fits?
Get a quick recommendation
Question 1 of 3
How much of the build do you want your own team involved in?
What changes when it's done right
AI implementation, done by someone who's done it before
Proof, not a pitch
I use what I build
The right tool is whatever actually fits your business, not whatever I'm most familiar with. But I don't ask a client to trust a system I haven't built and run myself first. Example: CapabilityAI is the AI assistant that now runs across my own platform, used by real members every week, not a demo.
Real screenshot of the live CapabilityAI product (stuartandrews.me/capability-ai), not a mockup of it.
Results
What changed in the engagements' own numbers
Pulled directly from the case studies below, nothing here isn't said again in full underneath.
Real engagement
In opportunity cost avoided on a $300M Tier 1 telecommunications transformation, by replacing incomplete decision-making with a revised framework
The track record
$1B+
in programs delivered & managed
99%
Delivery Satisfaction
25+
Years Enterprise Scale
100%
Client Return Rate
CEO and C-suite engagements
Real engagement
From a personalised marketing transformation, including $200M in incremental sales from the new architecture
From real engagements, including a recent case study below
Trusted By Leaders At
Proof
Inside the work
Real engagements, the constraint, the intervention, and what changed.
Mid-sized finance firm · confidential
Confidential engagementConstraint
A mid-sized accounting and tax consulting firm ran on a patchwork of disconnected tools and spreadsheets, client data, engagement tracking, and reporting lived in separate systems that didn't talk to each other, with staff manually reconciling and re-entering the same information across them.
Intervention
Ran a structured Discover to Solution consulting engagement, workshops to map the real workflow gaps, a strategic plan for which tools and systems to consolidate around, and an OKR system implemented alongside it so leadership had a shared, trackable way to hold the change to account.
Outcomes
- Reclaimed 15 hours per team member per week lost to manual reconciliation and administrative functions across disconnected systems
- Replaced ad hoc goal-setting with a shared OKR system, giving leadership a trackable, board-ready view of strategic priorities for the first time
- Freed senior staff time previously lost to admin and re-keying, redirected toward higher-value advisory and tax work
Tier 1 telecommunications provider · confidential
Confidential engagementConstraint
A Tier 1 telecommunications provider running a $300M transformation initiative had no framework guiding leadership and the program team, with limited decision-maker availability, skills gaps from funding delays, and no shared understanding across the business of what success looked like.
Intervention
Increased the initiative owner's availability, built a sponsorship coalition framework across departments, and implemented a revised decision-making framework that gave leadership fast, reliable visibility into where the program needed intervention.
Outcomes
- Decreased program costs by 10% through a best-in-class skills strategy combining upskilling, contingent talent, and resource redeployment
- Avoided approximately $200,000 per week in opportunity cost by replacing incomplete, inaccurate decision-making with a revised framework
- Reduced average handling time and increased customer satisfaction scores as system data flow and traceability improved
Proof
What leaders say
Real leaders Stuart has worked with across telco, financial services, healthcare, supply chain and high-growth firms.
Calm, collected and in control
"Stuart oversaw a major RFP for Optus Wholesale, calm, collected and professional throughout, and he kept the panel on the original timelines with excellent control of the vendors the whole way through. I'd happily work with him again on any initiative."
Matt Pankhurst
Director, Mobile Fleet Products · Optus
Gets things done
"Stuart led a large and complex digital transformation our companies delivered together. He always looked for the best solutions even when there were challenges, and went out of his way to build trust, which was key to getting things done. I'd welcome working with Stuart again."
Keith Meier
Chief Financial Officer · Assurant
Navigates complex change
"Stuart and I partnered on an innovative digital program of change to redesign the repair and upgrade experience for our customers. His professionalism, drive and determination are second to none, and he navigates complex and ambiguous change landscapes with ease."
George Colinard
National Operations Director · JnJ Supply Chain
Conscientious and highly skilled
"Stuart is a conscientious, highly-skilled leader with deep insight into the securities-market industry, an expert in needs analysis, planning and execution, with the ability to find creative solutions to complex problems."
Rakesh Vengayil
Chief Operating Officer, Asia Pacific · Global financial services
Simply one of the best
"Stuart is one of the best program managers I've worked with. Not only does he display all the skills of a good program manager, he also has a technical background that allows him to question solutions and quotes. Stuart thrives on a challenge, is honest, reliable and always has a positive attitude."
Susanna Lui
E2E Business Analyst · Optus
Builds high-performance teams
"Stuart builds high-performance teams and effectively executes strategy by delivering successful programs, keeping everyone aware of progress, status and risks along the way."
Ibrahim Dani
Director, Business Delivery (PMO) · Enterprise delivery
Frequently asked questions
Talk through your situation
A first conversation costs nothing and commits you to nothing, bring the real constraint, not a polished brief.